Privacy Policy

This Privacy Policy describes how Arex Care LLC collects, uses, and protects your personal information. We are committed to protecting your privacy and ensuring the security of your information.

1. Information We Collect

We collect personal information when you use our website or services. This information may include:

  • Personal Information: Your name, address, phone number, email address, and other contact information.
  • IHSS Information: Information related to your eligibility for the In-Home Supportive Services (IHSS) program, such as medical records and financial information.
  • Website Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our services, including assisting with IHSS enrollment and providing caregiver support.
  • To communicate with you about our services and updates to the IHSS program.
  • To personalize your experience on our website.
  • To comply with legal and regulatory requirements.

3. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive information.
  • Implementing access controls to limit who can access your information.
  • Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We may share your personal information with:

  • Service providers who assist us in providing our services, such as processing IHSS applications.
  • Government agencies as required by law.
  • Other third parties with your consent.

We do not sell your personal information to third parties.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your computer. You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

6. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights

You have the right to:

  • Access your personal information.
  • Correct inaccuracies in your personal information.
  • Request that we delete your personal information.
  • Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the contact information provided below.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website, and your continued use of our website after such changes have been posted constitutes your acceptance of the revised policy.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Arex Care LLC
[Your Address]
[Your Phone Number]
[Your Email Address]